Research sponsored by the Joseph Rowntree Foundation finds limited interest in the Internet among older people living in sheltered housing. Perhaps not surprisingly, those interested generally saw it as entertainment rather than 'must have', and many needed help in using the Net. The JRF research, by Maria Sourbati in 2002, revealed ambivalence among residents about the Government's push to move services online, because of possible loss of traditional forms of provision. "Many saw it as a substitute for physical activity and human contact, and a threat of further isolation. Some felt that services enabling the continuation of everyday routines (such as shopping for food) or providing support (for example, transferring prescriptions) could be useful to homebound people."